Paying online

• What are the accepted payment methods?
• Does BlaBlaBus offer secure payment methods on the internet?
• What is the 3D Secure system?
• How does 3D Secure work?
• My bank account was debited more than once for my booking, what can I do?

Using a voucher

• In which cases can I be given a credit voucher?
• How do I use my credit voucher?
• How to use my voucher?
• How long does my voucher last?
• I haven't used my voucher entirely, how can I get the rest of its value?
• Can I use my BlaBlaBus voucher on other websites?

Payment issues

• Why did my payment fail?
• My voucher got blocked after failing to book, what can I do?
• My booking failed and I lost my voucher, what can I do?