The well-being and safety of our passengers and drivers remains our highest priority, and therefore some specific sanitary measures are still in place.
In addition to all buses being equipped with disinfected gel and thoroughly cleaned on a daily basis, the front seats will be closed for the captain’s protection, and the captain’s cockpit will be thoroughly disinfected after each service. We also ask all passengers to do the following:
- Before booking, check the local travel guidelines for the country you are travelling in
- Bring your own mask and wear it before, during and after getting on the bus
Please be aware that the driver will refuse access to the bus when a passenger shows up without adequate facial protection.
Toilets on board will be free to use, but we ask all passengers to be extra cautious.
We also ask every passenger to respect the allocated seat and keep a 1.5 m distance from other passengers.
What will boarding look like?
All passengers are requested to only use the rear door when entering or exiting the bus.
You will be able to board contactless by digital control of your ticket. After your ticket has been checked, you can load your luggage in the hold. The captain is asked not to touch any luggage items. In the exceptional situation where the captain does touch any luggage item, they will disinfect their hands immediately.
As of July 22, passengers travelling to the UK are now required to fill out a mandatory government self-certification form in order to enter the UK. You can find more information here.
From July 15th - 31th, all passengers travelling within Italian territory including all cross-borders trips are also required to fill out a mandatory government self-certification form. In addition to the form, a temperature test will be conducted before boarding the bus. You can find more information here.
What if I can’t travel?
We will constantly monitor the situation in all countries involved and adapt our services accordingly.
We sincerely thank you for your understanding.
Last updated: 28th of July, 2020