On our website, you can exchange your ticket, up to 30 minutes before the departure of your bus, free of charge.
You can modify the date and time of travel (but not the departure or arrival points.)
You can't change the name of a passenger. To do this, please cancel your booking and use the voucher you'll receive to book again.
Good to know:
- If the new ticket price is higher than yours, you'll have to pay the difference.
- If you've booked with a voucher, you won't receive a new one. The one you originally used is valid again under the same conditions as initially defined (unless it was a promotional or gift voucher).
- Special offer tickets can neither be exchanged nor cancelled.