If your bus hasn’t turned up on time, we’d like to apologise in advance for any delay.
Here’s what you should do:
- Check your ticket to make sure you’re waiting at the right departure point.
- Check your emails (including your spam). We may have already contacted you about a delay.
- Click on this link and follow the instructions for real-time tracking of your bus.
If you want to speak to a member of our team, you can also contact the emergency phone number that’s on your ticket.