When you pay by card, fill in your bank details and you'll be redirected to your bank's website. If your bank sends you a code by SMS, ensure that your mobile is switched on and that you've got signal.
What should I do if I receive a call asking me to give my confidential information?
Don't give this information to anyone. No bank, or person, should ask you for information relating to your identification by contacting you by telephone or by e-mail.
How many attempts am I allowed?
When you pay, you have a maximum of 3 attempts. Beyond this, for safety reasons, your card is blocked. If this happens, please contact your bank.
